The NEW home of Global By Nature and Complete Health products – uniting decades of natural health expertise under one bold new brand – VITALUS.

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Vitalus Pty Ltd Website Terms and Conditions

1. Introduction Welcome to the Vitalus Pty Ltd website. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

2. Company Details This website is operated by Vitalus Pty Ltd ABN 61 683 011 485, referred to as “Vitalus,” “we,” “our,” or “us.” Our registered office is located at 1 / 115 Darlington Drive, Yatala, Queensland.

3. Use of the Website You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use of the website. Unauthorised use may give rise to a claim for damages and/or be a criminal offence.

4. Intellectual Property All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Vitalus Pty Ltd or its content suppliers and is protected by Australian and international copyright laws. Reproduction is prohibited unless expressly authorised in writing by Vitalus.

5. Product Information and Pricing Product descriptions and pricing listed on the website are subject to change without notice. While we endeavour to ensure accuracy, Vitalus does not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.

6. Orders and Payment All orders are subject to acceptance and availability. Prices are exclusive of GST unless stated otherwise. Vitalus reserves the right to reject or cancel orders at our discretion. Payment terms are as per the applicable trading agreement (credit application or pre-paid arrangement). Payment must be made in full before dispatch unless credit terms are agreed upon.

7. Delivery and Risk Risk of loss and title for goods pass to the purchaser upon delivery. Freight terms, minimum order values, and lead times are specified in your trading agreement. Vitalus is not responsible for delays due to events beyond our control.

8. Returns and Credits Returns must be authorised in advance and are subject to our Returns Policy. Claims for damaged or incorrect goods must be made within 24 hours of delivery. Approved credits will be processed within a reasonable timeframe.

9. Limitation of Liability To the extent permitted by law, Vitalus excludes all liability for any loss or damage (including indirect or consequential loss) arising from your use of the website or any goods purchased via the website.

10. Privacy Vitalus collects and uses personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined.

11. Links to Third Party Sites This website may include links to external websites. These links are provided for your convenience and do not signify that we endorse the website(s). Vitalus takes no responsibility for the content or practices of any linked websites.

12. Changes to Terms and Conditions Vitalus reserves the right to amend these Terms and Conditions at any time. Updates will be posted on this page and will be effective immediately.

13. Governing Law These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

14. Contact Information For questions about these Terms and Conditions, please contact us at:

Email: info@vitalus.com.au
Phone: (07) 5562 8000
Address: 1 / 115 Darlington Drive, Yatala, QLD,